1. Introduction

Purple Bunny ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at purplebunny.co.za and our mobile applications.

By using Purple Bunny, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Account registration details (name, email address, phone number)
• Profile information (photos, age, location, bio, services)
• Payment information (processed securely via PayFast — we do not store card details)
• Messages and communications on our platform

Information collected automatically:

• Device type, browser type, and operating system
• IP address and approximate location
• Pages visited and features used
• Session duration and frequency of visits

3. How We Use Your Information

• To create and manage your account
• To display your profile to other users (for escort profiles)
• To process payments and subscriptions
• To send service notifications and updates
• To verify your identity and maintain platform safety
• To improve our services through analytics
• To respond to support requests and enquiries

4. Information Sharing

We do not sell your personal information. We may share information in limited circumstances:

• Public profile data — Profile information you choose to make public is visible to all users
• Service providers — Trusted third parties who assist us (e.g., Azure cloud storage, PayFast payments)
• Legal requirements — When required by law or to protect the safety of users

5. Data Storage & Security

Your data is stored securely on Microsoft Azure servers. We use industry-standard encryption (HTTPS/TLS) for all data in transit and at rest. Profile photos are stored in Azure Blob Storage with access controls.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and enable any available security features.

6. Your Rights

Under South African POPIA (Protection of Personal Information Act), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator

To exercise any of these rights, contact us at contact us.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect platform functionality.

8. Minors

Purple Bunny is strictly for adults aged 18 and over. We do not knowingly collect information from minors. If you believe a minor has created an account, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notification. Continued use of the platform after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, please contact us.